{"id":8099,"date":"2021-07-28T16:05:47","date_gmt":"2021-07-28T14:05:47","guid":{"rendered":"https:\/\/www.die-immobiliensoftware.de\/?page_id=8099"},"modified":"2021-07-29T16:23:52","modified_gmt":"2021-07-29T14:23:52","slug":"support-eng","status":"publish","type":"page","link":"https:\/\/voigtag.com\/en\/support-eng\/","title":{"rendered":"Support – ENG"},"content":{"rendered":"

Support<\/span><\/h2>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>
\n
OUR SUPPORT CENTRE AND HOTLINE ANSWER FOR YOUR QUESTIONS<\/h6>\n<\/blockquote>\n

During a project you will be continuously supported by our consultant. This means for you:\u00a0\u00a0 Comprehensive competence one-stop and a direct contact person. The project phase ends with the implementation of the software into the productive environment and the signing of a bilateral declaration of acceptance.<\/p>\n

Subsequently you will be directly supported by the ANSWER support hotline, with complete access to the Voigt experts.<\/p>\n

What is\u00a0 ANSWER?<\/h6>\n

In order to ensure an integrated and secure transmission of your request, we dispose of a support centre, which collects all incoming questions. By the implementation of a ticket-data base, we were able to achieve more efficiency and transparency in this important service domain. By using the ticket-data base we do not only want to improve our traditional \u201ehotline\u201c but we are consciously aiming at a modern information management. A fast, secure and transparent handling of your request by our Voigt experts is guaranteed.<\/p>\n

To all incoming requests and problem descriptions a solution will be assigned after conclusion. This guarantees a complete documentation of all activities (amendments, implementations, new requirements) regarding our software modules. During the delivery of a new release, a comprehensive delivery document, including all tickets, will be provided to you in order to ensure a successful start with the new software version.<\/p>\n

The support-team consists of qualified employees of the Voigt Software und Beratung AG, who are at your disposal on weekdays from 8. a.m. to 5 p.m. Other service times are certainly possible after arrangement.<\/p>\n

How can you reach ANSWER?<\/h6>\n

by phone\u00a0+49 (0) 7062 9155 33<\/p>\n

or\u00a0fax +49 (0) 7062 9155 155<\/p>\n

In urgent cases you can use the phone no. +49 (0) 7062 9155 25<\/p>\n

or send your question by\u00a0eMail to:\u00a0answer (at) voigtsoftware.com<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"Support OUR SUPPORT CENTRE AND HOTLINE ANSWER FOR YOUR QUESTIONS During a project you will be continuously supported by our consultant. This means for you:\u00a0\u00a0 Comprehensive competence one-stop and a direct contact person. The project phase ends with the implementation of the software into the productive environment and the signing of a bilateral declaration of...","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-8099","page","type-page","status-publish","hentry"],"yoast_head":"\nSupport - ENG - Voigt Software und Beratung AG<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/voigtag.com\/en\/support-eng\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support - ENG - Voigt Software und Beratung AG\" \/>\n<meta property=\"og:url\" content=\"https:\/\/voigtag.com\/en\/support-eng\/\" \/>\n<meta property=\"og:site_name\" content=\"Voigt Software und Beratung AG\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/VoigtSoftware\" \/>\n<meta property=\"article:modified_time\" content=\"2021-07-29T14:23:52+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/voigtag.com\/wp-content\/uploads\/2015\/06\/Produkt_Header_03.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"968\" \/>\n\t<meta property=\"og:image:height\" content=\"200\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@Bausoftware\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/voigtag.com\\\/en\\\/support-eng\\\/\",\"url\":\"https:\\\/\\\/voigtag.com\\\/en\\\/support-eng\\\/\",\"name\":\"Support - 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